Lockerbie Medical Practice Victoria Gardens, Lockerbie, Dumfries, DG11 2BJ | Tel: 01576 205 502

Compliments, Concerns or Comments

Your feedback helps us to better understand what we are doing well and where we can improve. There are lots of ways that you can share your views with us including:

  • Speaking directly to a member of staff in the team that the feedback is about.
  • Via our feedback cards in reception.
  • Via the independent organisation Care Opinion through their website at careopinion.co.uk. 
  • Contacting our Patient Services team on 01387 272733 or by email to dg.patientfeedback@nhs.net.

If you wish to progress a complaint or would like more information about our Complaints Handling Procedure, please contact Patient Services who can assist you.